RETURNS

Our policy lasts 30 days. If more than 30 days have passed since your purchase, unfortunately we cannot offer refunds or exchanges. To be eligible for return, your item must be unused and in the condition you received it.

It must also be in its original packaging. Returns of certain types of merchandise are not permitted. Therefore, perishable goods, such as food, flowers, newspapers or magazines, cannot be returned. Likewise, we do not accept intimate or sanitary products, dangerous materials or substances, or flammable liquids or gases. Other items for which return is not authorized: * Gift cards * Downloadable software * Certain products from health and personal care.

To complete your return, we require a receipt or proof of purchase.Do not return your purchase to the manufacturer.In some cases, only partial refunds are given: (if applicable)*Books showing signs of damage 'obvious use* CDs, DVDs, VHS tapes, software, video games, audio cassettes or vinyl records that have been opened.* Any item that is not in its original condition, is damaged or has missing parts for any reason not due to error on our part.*Any item returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will email you to let you know that we have received the returned item. We will also let you know whether your refund is approved or denied. If approved, your refund is then processed and your original credit card or payment method will be automatically credited within a few days. Delayed or delayed refunds missing (if applicable)If you have not yet received a refund, first double-check your bank account.Then contact your credit card company, as it may take a while for your refund to officially post shortly.Then contact your bank. Posting a refund is often preceded by a processing delay. If you have completed all of these steps and still have not received your refund, contact us at: contact@poppiesbody.com .

Sale or promotional items (if applicable)

Only items at regular price are refundable. Unfortunately, sale or promotional items are not. Exchanges (if applicable) We only replace items that are initially defective or damaged. If you need to replace yours with the same item, email us at contact@poppiesbody.com

Gifts

If the item has been marked as a gift at the time of purchase and if it was shipped directly to you, you will receive a gift credit equal to the value of the item being returned. Once the returned item is received, a gift voucher will be sent to you by post. If the item was not marked as a gift at the time of purchase, or if the person giving the gift has has the order sent with the aim of giving it to you later, we will send the refund to her and she will therefore know that you have returned her gift.